Gifts Aren’t Always Free

My wife always rolls her eyes and shudders when advertisements offer “free gifts” to customers. Being a former teacher with proper grammar, she loves to yell at the TV that “gifts, by their very nature, are free!” Funny. She’s sort of wrong though. In advertising psycho-babble, what they are actually saying is “we’ll give you this thingy - for free - if you do what we want.” Everybody does it, right? Apparently not. As much as people love to moan and complain about Telus Mobility for a myriad of reasons - many of them well deserved - I have to give them some kudos. Today I received a FREE gift from Telus in my mailbox. Unsolicited, with no catch as far as I can tell, they sent me a letter thanking me for being a loyal client accompanied by a neat little Jabra C150 handsfree headset (which is actually confortable and works really well). A smart move from a company working hard to improve it’s brand perception in market after a very rough year of strikes and service interruptions. Good one Telus.
Now I’d really be a happy man if Telus would please unlock my crippled Motorola V710 mobile phone, allowing me easy Bluetooth access to MP3s and photos like their advertising promised without going through them or paying their charges. If I wanted that kind of service I’d have gone through Verizon.



Andrea contributed a comment on June 29th, 2006.
Dude - your wife is always right…